Father & Son Plumbing & Heating

I spoke with them and asked them if they replaced gas valves on water heaters and was told they did. I went so far as to take photos of the water heater's model tag as well as the gas valve. They said they didn't have the part so even called the manufacturer and found a local supplier, and would have even gone to get the part but the distributor did not sell to the public. They told me they would get the part, and did not hear back. I called & texted multiple times and only got one response, which was they ordered the part from their distributor and would get it the next day, Friday, which then turned into Monday. Keep in mind this is after a week of no hot water! Monday came, did not hear back, texted & called, did not hear back. Same thing Tuesday (been over a week now), and realized that these people never had any intention on providing me the service they committed to over a week prior, and finally admitted defeat and just bought a new water heater.

VERY disappointed.

The best plumber I have ever did business with. Prompt, pleasant and reasonable price. Thank you very, very, much.

I had them snake my main and it didn't work. They said they would snake again within 30 days for free, however, it took them 2 days and 3 phone calls before getting a response. They snaked it again using a diamond shaped tool that merely punched a hole in the blockage and it didn't work and gave no explanation why. They said they would need to investigate further but there would be additional costs. DO NOT USE THIS COMPANY!!! I called GJ Sewer Repair who has great customer service and used 2 different size claws on the end of their snake. Problem solve!

I had them repair my sewer drain and have not had a problem with it for five years they were careful with the landscaping, I would use them again !!!